Franchise Employees: How to Hire the Right Staff for Your New Business

Hiring staff can be a challenge for new business owners. Learn more about hiring franchise employees and how to build the right team for your new business. 

A strong U.S. labor market makes it challenging for small business owners to find reliable employees. The U.S. unemployment rate is only 3.8%, and the country added 303,000 jobs in March, primarily in healthcare, government, and construction. With a small pool of job seekers, small businesses need to step up hiring to succeed. At least 19% of small business owners said recruitment and retention are among the top challenges they face as entrepreneurs, according to Guidant Financial.

Franchising Boosts Staffing Success

Owning a franchise can significantly streamline the staffing process. The franchise industry employs more than 8.7 million people in the U.S. and is forecasted to add approximately 221,000 jobs in 2024, reaching 8.9 million. Franchise support starts with a comprehensive training program covering everything from operational procedures and customer service to sales techniques and product knowledge to ensure franchise owners are prepared. As part of their training program, most franchisors provide new owners with successful recruitment strategies designed to streamline employee onboarding.

Beyond initial training, franchisors often provide ongoing education and professional development opportunities to help franchisees keep staff motivated, engaged, and up-to-date with the latest industry trends and practices. Continuous learning is a key factor in retaining franchise staff. You’ll also be able to leverage the brand’s reputation to attract employees and rely on the franchise network for best practices. Some franchisors negotiate group rates for health insurance and other employee benefits. Access to better benefits can make your franchise more attractive to potential employees and can be a key factor in retaining top talent.

Hiring Tips

While the franchisor provides hiring support, finding employees will be part of your to-do list. Your team will be the backbone of your franchise's day-to-day operations, customer service, and ultimately, its success. The type of staff you'll need largely depends on the franchise you're opening. For service-oriented franchises like Bath Tune-Up, your team may include sales consultants, project managers, and skilled technicians.

Here are our tips for approaching the hiring process:

• Define the job roles: Detail the responsibilities, skills, and experience needed for each position to help attract candidates who are a good match.
• Utilize multiple recruitment channels: Use job boards, social media, local community boards, and networking events to broaden your search for qualified candidates.
• Focus on culture: Look for candidates who share your franchise's culture and values. Employees who align with your business philosophy are more likely to contribute positively to your team's dynamics and customer satisfaction.
• Conduct thorough interviews: Interviews should assess candidates' qualifications, interpersonal skills, problem-solving abilities, and motivation for wanting to join your franchise.
• Check references: Always verify references to gain insights into a candidate's work ethic, reliability, and how they might fit into your team.

Bath Tune-Up’s Hiring Advantage

Bath Tune-Up specializes in bathroom remodeling services, offering homeowners a comprehensive range of renovation solutions. From minor updates to complete overhauls, our brand stands out for its commitment to quality, convenience, and customer satisfaction. The U.S. home services market was valued at 90.5 billion in 2023 and is on target to reach $156.3 billion over the next seven years, according to Verified Market Research. By focusing on innovation and a customer-centric approach, we equip franchisees with extensive training, support, and the tools they need to succeed in the competitive home improvement market.

Bath Tune-Up offers new entrepreneurs a significant advantage by giving them the tools to hire and develop a team to help their businesses achieve their goals. Our ongoing guidance includes support for all aspects of your business, including team building. With access to industry knowledge, training resources, and a supportive network, you can make informed hiring decisions and find the right franchise employees.

Learn More About Bath Tune-Up

Learn how Bath Tune-Up can help you achieve your entrepreneurial goals. Inquire now to write your own success story with an established brand in a high-demand industry.